Frequently Asked Questions (FAQ) for EduJunior Competitions and Tutoring

Competitions

  1. How to do Bulk Entry for Schools?

Schools can easily submit bulk entries by contacting EduJunior support team for a customized bulk entry form and detailed instructions.

  1. Do you offer any discounts for bulk entries in competitions?

Yes, we offer attractive discounts for bulk entries in our competitions. If 20 students from the same school participate, you will receive a 5% discount on the total entry fee. For 50 or more students, we provide a 12% discount.

  1. How to register for competition?

Participant register by visiting page of competition in which He/She want to take participate.

  1. Do you allow simultaneous submissions?

Yes, participants can submit their registeration to multiple competitions simultaneously, as long as they adhere to the guidelines of each competition

  1. Are pen names allowed?

Yes, participants can use pen names, but they must register with their real names and provide valid identification.

  1. What if I would like to edit or exchange an entry that I have already submitted?

Contact our support team before the submission deadline to edit or exchange your entry.

  1. Is there an age limit for entrants?

Age limits vary by competition. Please refer to the specific competition details for eligibility requirements.

  1. How do I submit my entry fee?

Entry fees can be submitted online through our secure payment portal. You Can Pay Through UPI, Credit/Debit Card, Net Banking Etc. Instructions will be provided during registration.

  1. I paid twice by mistake, what should I do?

Contact our support team with your payment details, and we will assist you with a refund for the duplicate payment.

  1. Once the competition is over, will you return my entry?

Entries will not be returned.

  1. I have paid the registration fee earlier, but I have lost the form link, how to submit now?

Contact our support team to receive a new submission link.

  1. I have paid the registration fee but was not redirected to the upload form, what to do?

If you encounter this issue, please contact our support team for assistance.

  1. I paid earlier and now when I am opening the page, it is asking me to pay again, how can I proceed now?

Ensure you are using the correct link. If the problem persists, contact our support team with your payment details.

  1. Where can I find the transaction number/payment ID?

The transaction number/payment ID is usually included in your payment confirmation email or receipt.

  1. I have not received my receipt over email, how can I get it?

Check your spam/junk folder. If you still cannot find it, contact our support team to resend the receipt.

  1. I am unable to upload my ID proof in the form.

Ensure your files meet the required format and size. If issues persist, contact our support team for assistance.

  1. How will we see the results?

Results will be announced on our website Results Page and participants will be notified via email.

  1. When will winners be notified?

Winners will be notified within a few weeks after the competition deadline. Exact dates will be provided in the competition guidelines.

Tutoring

  1. How do I enroll my child in EduJunior tutoring sessions?

Visit our website, select a tutor, and schedule a Free Demo session based on your convenience.

  1. Are there any specific qualifications for tutors on EduJunior?

Yes, all tutors undergo a rigorous vetting process to ensure they have the necessary qualifications and experience.

  1. Can I choose my own tutor?

Yes, you can browse tutor profiles, read reviews, and choose the tutor that best fits your child’s needs.

  1. What subjects does EduJunior offer tutoring for?

EduJunior offers tutoring in a wide range of subjects including Math, Science, Hindi, English, Social Studies, Biology, Chemistry, Physics and more.

  1. Is there a minimum or maximum number of sessions I need to book?

No, there is no minimum or maximum number of sessions. You can book sessions as needed.

  1. How are the tutoring sessions conducted?

Tutoring sessions are conducted online through our interactive classroom platform, featuring video conferencing and digital whiteboards.

  1. Can I reschedule or cancel a tutoring session?

Yes, sessions can be rescheduled or canceled through the platform, subject to the tutor’s availability and our cancellation policy.

  1. How do I pay for tutoring sessions?

Payments can be made online through our secure payment system. using UPI, Credit/DebitCard. We offer various payment options including pay-per-class and monthly subscriptions.

  1. What if I’m not satisfied with a tutor?

If you’re not satisfied, you can provide feedback and request a different tutor. Our support team will help find a better match.

  1. Is there support available if I encounter technical issues during a session?

Yes, our technical support team is available to assist you with any issues you may encounter during a session.