Cancellation & Refund Policy

At EduJunior, we strive to provide the best possible experience for our students and participants. This Cancellation & Refund Policy outlines the conditions under which cancellations and refunds are accepted for our tutoring services and competitions.

1. Cancellation Policy

1.1 Tutoring Services

  • Cancellation by Students:
  • Students may cancel a tutoring session up to 24 hours before the scheduled session without any penalty.
  • Cancellations made less than 24 hours before the scheduled session will be charged in full.
  • Cancellation by Tutors:
  • Tutors may cancel a session up to 24 hours before the scheduled session. In such cases, we will work to reschedule the session at a mutually convenient time.
  • If a tutor cancels less than 24 hours before the scheduled session, students will receive a full refund for that session or the option to reschedule.

1.2 Competitions and Olympiads

  • Registration Cancellation:
  • Participants may cancel their registration at any time; however, no refunds will be issued for any cancellations of competition registrations.

2. Refund Policy

2.1 Tutoring Services

  • Refund Eligibility:
  • Full refunds will be issued if a session is cancelled by the tutor and cannot be rescheduled.
  • If a student is dissatisfied with a tutoring session, they may request a refund within 24 hours of the session. Refund requests will be reviewed on a case-by-case basis.

2.2 Competitions and Olympiads

  • No Refund Policy:
  • Due to the nature of planning and organizing competitions and Olympiads, no refunds will be issued for any cancellations of competition registrations.

3. Refund Process

  • To request a refund for tutoring services, please contact our support team at contact@edujr.com with your payment ID and the reason for the refund request.
  • Refunds for tutoring services will be processed within 10 business days of receiving the request.
  • Refunds will be issued to the original payment method used at the time of session booking.

4. Contact Us

If you have any questions about our Cancellation & Refund Policy, please contact us: